Companies dying young but centurions thriving – Part III
Comparison amongst three global centurion organisations reveals that corporate longevity is not a product of chance but of deliberate strategy and adaptability. Certain qualities are common to all such resilient companies. Three Centenarians of the Corporate World Let’s do a summary case study of the transformation of three centurion organisations– PricewaterhouseCoopers (almost 200 years old), […]
Rethinking Bank Oversight
As discussions around bank capital requirements (re)gain momentum in the developed world, it is imperative for all stakeholders to reflect on the root causes behind this year’s banking failures. Past experiences suggest that incremental increases in capital ratios may pale in comparison to the long-term impact of cost-effective initiatives aimed at enhancing banking supervision. Bank […]
Hybrids, Salt, Redefine the EV Market – Part I
As the EV sector grapples with an unanticipated downturn, cost-effective and efficient emerging technologies can potentially reshape the future of electric mobility In recent weeks, the global electric vehicle (EV) market, long dominated by the allure of lithium-ion batteries, has been jolted by a series of unexpected developments. Toyota, a steadfast proponent of hybrid technology, […]
Fintech and the funding revolution for small and medium enterprises
With the right approach, fintech lending has the potential to empower SMEs and drive economic growth for years to come Small and medium enterprises (SMEs) have often faced significant challenges when trying to secure bank loans. Traditional lenders tend to be cautious about providing credit to SMEs due to a lack of collateral, perceived higher […]
Exploring the Consciousness of Generative AI – Part I
The integration of generative AI into our lives has the potential to significantly impact the debate on machine consciousness. Here’s the first part. The field of Artificial Intelligence (AI) has made significant strides in recent years, particularly in the realm of generative AI models. Generative AI refers to AI systems that have the ability to […]
The Plot Thickens: Sam Altman Edition
The ousting, the return, and the first-mover advantage. What may be the mystery behind? OpenAI’s announcement of Sam Altman’s ousting sent shockwaves through the tech and AI communities. Altman, a prominent figure in the industry, had been leading OpenAI since 2019, spearheading its mission to develop AGI (Artificial General Intelligence) for the benefit of humanity. […]
Is Quality Review becoming redundant in the service delivery sector? Part II
Organisations must strike a balance between technology-driven quality assurance and human judgment to leverage the benefits of automation as well as human insight. Here’s the concluding part. Striking a balance in the QR process For optimum efficiency, organisations must strike a balance between technology-driven quality assurance and human judgment in the Quality Review (QR)process. Such […]
The CAPTCHA Arms Race
From distorted text to complex visual challenges, the advent of smarter AI has much impact on CAPTCHA effectiveness. Finding balance is the key If you had to take a step back and think about the number of times you have had to pick out traffic lights or crosswalks from a series of images before gaining […]
Asia’s Pivotal Role in 2024
Understanding the nuances of international relations is critical in navigating a business landscape increasingly intertwined with national security and diplomatic strategies The year 2024 will be a pivotal moment, marked by the intersection of economic growth, technological evolution, and geopolitical shifts. For business leaders, the ability to navigate this landscape with agility and foresight will […]
The Fusion: Conversational Generative AI for Customer Support
The integration of conversational and generative AI has emerged as a transformative force in customer support. A recent PwC report delves into the intricacies of this integration Conversational AI, encompassing voice assistants, chatbots, and voice-activated systems, is designed to comprehend and respond to human language naturally. Its potential lies in delivering personalised, natural responses – […]