Category: blog

The ousting, the return, and the first-mover advantage. What may be the mystery behind? OpenAI’s announcement of Sam Altman’s ousting sent shockwaves through the tech and AI communities. Altman, a prominent figure in the industry, had been leading OpenAI since 2019, spearheading its mission to develop AGI (Artificial General Intelligence) for the benefit of humanity.Read More

In an era of accelerating change, company lifespans are getting shorter than ever.Yet, Japan boasts of eight of the world’s ten longest-running businesses – all founded prior to 800 AD. What might be the secret of corporate longevity? Japan – the land of the youthful elderly Japan boasts of eight of the world’s ten longest-runningRead More

The integration of conversational and generative AI has emerged as a transformative force in customer support. A recent PwC report delves into the intricacies of this integration Conversational AI, encompassing voice assistants, chatbots, and voice-activated systems, is designed to comprehend and respond to human language naturally. Its potential lies in delivering personalised, natural responses –Read More

Understanding the nuances of international relations is critical in navigating a business landscape increasingly intertwined with national security and diplomatic strategies The year 2024 will be a pivotal moment, marked by the intersection of economic growth, technological evolution, and geopolitical shifts. For business leaders, the ability to navigate this landscape with agility and foresight willRead More

One of AI’s most influential faces, OpenAI’s Sam Altman, was recently asked to step down from the board amidst much opaque speculation. Read on to know more. In a dramatic twist in the world of artificial intelligence (AI), Sam Altman, co-founder of OpenAI, member of Time Magazine’s 100 most influential people in AI list forRead More

With rapid advancements in technology and changing customer expectations, there is an ongoing debate about whether QR is losing its edge in the service sector. Here’s the first part. Quality Review (QR) – also known as Quality Assurance (QA) or Quality Control (QC) – is a systematic process that involves assessing and evaluating the qualityRead More

We are in an era of accelerating change in which the life spans of big companies are getting shorter than ever. However, there still are organisations that have survived over centuries We have stepped into a turbulent era when the average lifespan of organisations is shrinking dramatically. A new study by the S&P 500 –Read More

Google forecast report predicts the cybersecurity landscape in 2024 to be increasingly complex, with generative AI playing a significant role in both attacks and defences As technology advances, so do the methods used by cyber attackers. The emerging use of generative AI and large language models (LLMs) in cyberattacks poses new challenges for cybersecurity. TheRead More

As businesses strive for innovation and efficiency, the critical importance of aligning technological advancements with robust compliance, governance, and security measures is unequivocal The rapid integration of artificial intelligence (AI) into various facets of business operations has become both a necessity currently and a potential source of vulnerability going forward. Forrester, a renowned research andRead More

In today’s hyper-competitive and ever-evolving business landscape, customer experience (CX) has become the cornerstone of success and growth. Customers are looking for and demanding a seamless and personalized interaction with their chosen brands. This shift in expectations has pushed companies to rethink their operational strategies and embrace customer-centric transformation. Some organizations are experimenting with newRead More