Blogs

Fintech and the funding revolution for small and medium enterprises

With the right approach, fintech lending has the potential to empower SMEs and drive economic growth for years to come...

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The CAPTCHA Arms Race

From distorted text to complex visual challenges, the advent of smarter AI has much impact on CAPTCHA effectiveness. Finding balance...

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Is Quality Review becoming redundant in the service delivery sector? Part II

Organisations must strike a balance between technology-driven quality assurance and human judgment to leverage the benefits of automation as well...

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The Plot Thickens: Sam Altman Edition

The ousting, the return, and the first-mover advantage. What may be the mystery behind? OpenAI's announcement of Sam Altman's ousting...

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Companies are dying young; how centurions are surviving and thriving – Part II

In an era of accelerating change, company lifespans are getting shorter than ever.Yet, Japan boasts of eight of the world’s...

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The Fusion: Conversational Generative AI for Customer Support

The integration of conversational and generative AI has emerged as a transformative force in customer support. A recent PwC report...

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