As the head of Business Intelligence Unit at ICICI Bank, Vyom leads the analytics and CRM delivery for the Bank. In this role Vyom manages a team of analysts working across banking products, channels and functions to create insights, strategies and platforms to deliver these strategies. Vyom has worked extensively in the areas of customer management strategies and risk management. In his previous roles he has developed and delivered CRM solutions to various Banks around the globe.
Vyom holds a B Tech from IIT Bombay and MBA from IIM Calcutta